Project Type: Training and CPD

National Gallery Evaluation Framework

To support the delivery of the National Gallery’s 2021-26 Strategy, Flow worked with the Learning and National Programmes team to develop a robust evaluation framework, toolkit and training programme.

The fresh redesign of the Evaluation Framework tackled issues with the existing processes including difficulty of use, the challenge of collecting relevant insights and the move to online delivery. We carried out extensive consultation with Learning staff in order to understand their programmes, current use of evaluation and the ambitions for their programmes. From this Flow developed an evaluation toolkit with materials and guides for collecting evaluation data which related to their strategic aims, reporting requirements and professional development.

Training was provided across the Learning team and with facilitators and ongoing support given in order to refine tools as they were put into action.

Museum Training School

We design and deliver training courses for professionals in education, arts, museums and public-facing businesses. These develop skills and insights into Experience Design, Narrative Environments, Evaluation and Creative Learning. For example, in Summer 2014, Bridget designed and taught one unit of the new Museum Training School. This is a partnership between the British Council and University College London, aimed at international emerging museum professionals. Our unit included sessions on learning theory, designing for different learners, play-based learning and evaluating learning in displays.

Our clients say “We were delighted with the success of the course and it was obvious from the final session that the participants found it very useful and inspiring.” Jane Weeks, Museums & Heritage Adviser, British Council

Photo with permission of Yuliya Glazyrina