To support the delivery of the National Gallery’s 2021-26 Strategy, Flow worked with the Learning and National Programmes team to develop a robust evaluation framework, toolkit and training programme.
The fresh redesign of the Evaluation Framework tackled issues with the existing processes including difficulty of use, the challenge of collecting relevant insights and the move to online delivery. We carried out extensive consultation with Learning staff in order to understand their programmes, current use of evaluation and the ambitions for their programmes. From this Flow developed an evaluation toolkit with materials and guides for collecting evaluation data which related to their strategic aims, reporting requirements and professional development.
Training was provided across the Learning team and with facilitators and ongoing support given in order to refine tools as they were put into action.